The MedLux International Hospital brand is a newly established luxury medical hospitality outlet.
When we open our doors, a contemporary and artistic masterpiece on Westlands Road, MedLux
International Hospital shall stand as a symbol of uncompromising elegance and bespoke service.
Our identity shall be built around the best address in the City, MedLux International is a place
where trends are born, boundaries are broken and guests can simply heal exquisitely.
Occupying a twenty storey masterpiece, with 360 – degree panoramic views of the Nairobi
skyline, framed by the upper class residential and business Westlands district, the unique MedLux
International facility, is at the heart of the capital’s high street.
The facility has an emergency
department, high end outpatient clinic, signature inpatient suites and top of the range surgical
facilities surrounded by lush amenities.
With a luxurious service-scape, there is need to have talent that brings life to the fixtures and
fittings. At Medlux, boxes don’t exist and we color outside the lines while observing highest
international healthcare code of ethics and conduct.
You will thrive with us if you are agile, innovative and you live for unprecedented levels of 360
degree patient experience. We invite you to explore a career journey with us.
We are currently hiring Food Servers (8 Positions) to join our team.
Job Summary
Welcome to our family
As an aspiring center of excellence, there’s no better place to make your mark. If you have the
natural ability to communicate and enjoy working with others, we welcome you to join our global
family. Here, you will find a place where your personality and ideas are as appreciated as the
work you do. Each day will open your mind to a world of possibilities, growth opportunities and
the chance to meet people from all corners of the globe.
The impact you’ll make
Our facility is searching for a for an enthusiastic Food Server to join our talented team and help
oversee, enhance and ensure a pleasant dining experience for our guests. The Food Server will
maintain a positive and respectful relationship with team members, engage with guests in a
professional, dignified manner, and inform management of potential service and product issues
before they arise. You will perform opening duties to prepare for service, and closing duties at
the end of your shift. You will employ sound judgment to establish whether to take guests’ food
orders swiftly or to allow them time to relax.
To ensure success you will value our patrons as if they were guests in your home, and take pride
in your work. Top candidates will be sincere, hospitable and hard-working.
No matter whether a guest arrives weary from their illness or excited for a new addition to their
family, you know what to say to make them feel at home. They will appreciate your smile, warmth
and courtesy. When they know you genuinely care about the quality of their visit, you are
operating at a level of excellence.
What you’ll do
Performing opening duties such as setting tables, polishing glasses, folding napkins and replenishing condiments.
Attending pre-shift and general meetings to update knowledge of special offers and stock- related issues, and to discuss service and product matters.
Assisting management and hosts to meet, greet and seat guests, and issuing them food and wine menus.
Introducing yourself to guests, and informing them of special offers and stock shortages before they select items off the menu.
Ensuring beverages are served swiftly and replenished continuously.
Ensuring accuracy when entering orders into point of sale (POS) system.
Following up on food and beverage orders with back of house (BOH).
Checking on guests to establish satisfaction with product and overall experience, and providing management with feedback.
Issuing guests with their check on request, and greeting and thanking them sincerely on departure.
Performing closing duties such as sweeping and vacuuming, and preparing linens for collection by laundry service.
Perks you deserve
We’ll support you in and out of the workplace by offering:
Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on in – house food and beverage
Recognition programs
What we’re looking for
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
Has experience in at least a 3 star recognized hotel in a similar role.
Has training
Has at least 2 years’ experience.
Has exceptional communication skills.
Lives and breathes customer experience.
This role requires compliance with quality assurance expectations and standards. You may be
required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.
You’re welcome here
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Medlux International Hospital is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Medlux International Hospital does not discriminate on the basis of disability, veteran status or any other basis protected under Kenya’s laws.
